At LA-Tronics Inc, we sell inspected, tested, and graded used, refurbished, and open-box electronics from our location in Gardena, California. To take your order, ship it, and support you afterward, we collect a limited amount of personal information. This policy explains exactly what we collect, why, who we share it with, how we protect it, and the choices you have — including your rights as a California resident. We keep this deliberately plain: we do not sell your personal information, and we never store your full card details on our servers.

This policy applies to purchases made through this storefront. When you buy from us on a marketplace such as eBay, Amazon, or Walmart, that platform's own privacy policy also governs the data it collects from you.

Information We Collect

We only collect what we need to run the store and fulfill your order:

• Contact information — your name, email address, and phone number, so we can confirm orders, send tracking, and reach you about a purchase.
• Shipping information — the address where you want your order delivered.
• Billing information — your billing address and the payment details you enter at checkout. Card numbers are transmitted directly to our payment processor; we do not receive or keep your full card number (see Data Security below).
• Order history — the items you've bought, order totals, returns, and related support correspondence, so we can service warranties, returns, and questions.
• Site and usage data — basic technical information such as your IP address, browser and device type, the pages you view, and referring links, collected through cookies and similar technologies (see Cookies below).

How We Use Your Information

We use the information above for a short list of clear purposes:

• To process, charge, and ship your orders, including emailing order confirmations and tracking numbers.
• To provide customer support and handle returns, warranty claims, and refunds.
• To prevent fraud and verify that orders and payments are legitimate.
• To meet legal and tax obligations, such as applying California sales tax where required and keeping the records the law requires.
• To improve the store — understanding which listings and pages are useful so we can fix problems and make shopping easier.

We do not use your information for automated decision-making that produces legal effects, and we only send you marketing email if you ask us to or if you're a customer and haven't opted out — every marketing message includes an unsubscribe link.

Cookies

We use cookies and similar technologies to keep the site working and to understand how it's used. In practice these fall into two groups:

• Essential cookies that let you stay signed in, keep items in your cart, and complete checkout securely. The store cannot function without these.
• Analytics cookies that give us aggregate insight into page traffic and performance so we can improve the store.

You can block or delete cookies through your browser settings. If you disable essential cookies, parts of the store — including checkout — may not work correctly.

Who We Share It With

We share your information only with the partners needed to complete your order and run our business, and only the information those partners need:

• Payment processors — Stripe and PayPal securely handle your card or account payment. They receive the details required to authorize and process the transaction.
• Shipping carriers — such as USPS — receive your name and shipping address so your order can be delivered and tracked.
• Service providers — trusted vendors who help us with hosting, email, analytics, and fraud prevention, acting on our instructions and bound to keep your data confidential.
• Legal and safety — authorities or advisors, where we're required to comply with the law, respond to lawful requests, or protect our rights, customers, and business.

We do not sell, rent, or trade your personal information to third parties for their own marketing.

Data Security

Protecting your information is central to how we operate. Data you send to and from the store is encrypted in transit using industry-standard TLS. Payments are handled by PCI-compliant processors (Stripe and PayPal), and your full card details are never stored on our servers. We limit access to personal information to staff who need it to do their jobs, and we maintain reasonable administrative and technical safeguards. No method of transmission or storage is ever perfectly secure, but we work continuously to protect your data and to respond quickly if an issue arises.

How Long We Keep It

We keep your information only as long as we need it. Order, billing, and tax records are retained for the period required to support warranties and returns and to meet accounting and legal obligations. Account and contact details are kept while your account is active or while we have an ongoing relationship with you. When information is no longer needed, we delete it or de-identify it. You can ask us to delete your data sooner, subject to the legal exceptions described below.

Your Choices & Rights

You are in control of your information. You can:

• Access or correct the personal information we hold about you.
• Request deletion of your information, subject to records we must keep for tax, warranty, or legal reasons.
• Unsubscribe from marketing email at any time using the link in any message or by contacting us.
• Manage cookies through your browser settings.

To exercise any of these choices, email us at info@LA-Tronics.com or call (424) 269-2902. We'll verify your request and respond as required by law.

California Residents (CCPA)

If you're a California resident, the California Consumer Privacy Act gives you specific rights over your personal information:

• Right to know — request the categories and specific pieces of personal information we've collected about you, and how we've used and shared it.
• Right to delete — request that we delete the personal information we've collected, subject to legal exceptions.
• Right to correct — ask us to fix inaccurate personal information.
• Right to opt out of the sale or sharing of your personal information. LA-Tronics does not sell or share your personal information for cross-context behavioral advertising, so there is nothing to opt out of — but the right is yours regardless.
• Right to non-discrimination — we will never deny you service, charge a different price, or reduce quality because you exercised these rights.

To make a CCPA request, contact us at info@LA-Tronics.com or (424) 269-2902. You may use an authorized agent, and we'll take reasonable steps to verify your identity before acting on the request.

Children's Privacy

Our store is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. When we do, we'll revise the "Last updated" date at the top of this page. Significant changes will be highlighted where appropriate. Your continued use of the store after an update means you accept the revised policy.

Contact Us About Privacy

If you have questions about this policy, want to exercise your rights, or have any concern about how your information is handled, reach out anytime. We're a real team in Gardena, California, and we're glad to help.